IT Operations Manager

As an IT Operations Manager at Urban Gym Group, you will play a pivotal role in ensuring the smooth operation and efficiency of our IT infrastructure, supporting our growing network of fitness & wellbeing clubs and operational HQ in Amsterdam.

Fulltime | Amsterdam

 

As an IT Operations Manager at Urban Gym Group, you will play a pivotal role in ensuring the smooth operation and efficiency of our IT infrastructure, supporting our growing network of fitness & wellbeing clubs and operational HQ in Amsterdam. You will be responsible for overseeing the day-to-day operations of our IT department, managing a team of talented technicians, and ensuring the security and reliability of our IT systems. 

Responsibilities:

  • Oversee the day-to-day operations of the IT department, including network administration, systems management, and help desk support. Remaining hands-on with the technical side is key whilst you build your teams. 
  • Manage and grow a team of IT technicians across different disciplines, providing guidance and mentorship to help them develop their skills 
  • Develop and implement IT policies and procedures to ensure compliance with industry standards and regulations 
  • Identify and resolve IT issues promptly to minimize downtime and ensure business continuity 
  • Collaborate with other departments to ensure that IT systems are aligned with business goals 
  • Assist the Head of IT in the implementation and maturing of ITSM practices 
  • Own Request Fulfilment, Incident Management, Major Incident Management, Change Management, Problem Management and Asset Management 
  • Analyse IT expenses and provide regular reports to the Head of IT and stakeholders 
  • Help develop the IT department’s annual budget 
  • Forecast future IT expenses based on growth, projects, and trends 
  • Find ways to save money on IT without reducing quality 

And a little bit of… We Do!: 

  • Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role. 

You:

  • 5+ years of experience as a senior systems administrator or network administrator 
  • Proven ability to manage and lead a team of IT professionals 
  • Strong understanding of IT infrastructure and security principles 
  • Excellent communication and interpersonal skills 
  • Ability to work independently and as part of a team 

We offer:

  • A competitive salary and 8% holiday pay based on your annual salary.
  • 26 holidays based on a full-time working week including time off on your birthday.
  • Free and unlimited access to professional coaching sessions, mindfulness sessions, webinars and master classes with coaches and psychologists.
  • Free sports in all our first-class clubs and studios for you and your partner.
  • One day a year of paid charity work of your choice.
  • Development through our in-house and external academy.
  • A challenging job with a young, entrepreneurial and fast-growing fitness community.
  • A beautiful and attractive head office just 10 minutes walk from Amsterdam Central Station.

* A personality assessment is part of the hiring process.   

About Urban Gym Group

A world leading fitness group

We’ve been pushing the boundaries of what we can do to empower our community to get the most out of themselves.

In doing so we create places in communities with a purpose, where people come to transform their lives from good to great.

We place our community left, right and centre in everything we do. By tailoring our future facing and innovative urban gym concepts to their specific needs, we offer them the care, the energy and the challenge they need to create an ever-healthier lifestyle.

Application proces

01

Let us know who you are

Send your resume and motivation letter to work@urbangymgroup.com. After assessing your application, we will contact you.
02

We meet

After a brief meeting online we plan a face to face meeting at one of our clubs or at HQ. When applying for an audition as trainer or performer, you will be invited for the next planned audition.
03

Culture fit

Fitting our culture is the most important part of the application proces. We believe character, ambitions and expectations are more important than skills. Together we find out if there is a mutual match and if we meet each others expectations.
04

A day in our club

Sometimes we skip step 4, but depending on the vacancy, we ask you to step in our club and experience real life a day in our club. This way you know for sure the UGG family suits you.
05

Conditions

We expect to offer you a contract within 10 working days after your application. The proposal will inform you on all primary and secondary conditions (including unlimited training at all of our labels!).

Apply now