IT Field Engineer

As an IT Field Engineer, you'll be instrumental in maintaining the smooth operation of our technology across our network of fitness clubs and wellness locations throughout the Netherlands. Based at our bustling Amsterdam HQ, you'll collaborate with a dynamic team dedicated to delivering top-notch IT support.

Amsterdam | Fulltime  

As an IT Field Engineer, you’ll be instrumental in maintaining the smooth operation of our technology across our network of fitness clubs and wellness locations throughout the Netherlands. Based at our bustling Amsterdam HQ, you’ll collaborate with a dynamic team dedicated to delivering top-notch IT support. Your role will involve traveling to various gym locations, troubleshooting issues, managing hardware and software, and ensuring exceptional customer service for our on-site teams. 

 

Responsibilities: 

  • Provide hands-on technical support for fitness clubs and wellness locations, addressing hardware, software, and network issues directly on-site. 
  • Collaborate with IT colleagues to manage and maintain infrastructure, including networks, access controls, and displays. 
  • Efficiently handle incoming requests and incidents using IT service management tools. 
  • Manage the IT lifecycle for staff, ensuring seamless onboarding and offboarding procedures. 
  • Maintain accurate records of IT assets and provide expert audio/visual support during special events. 
  • Contribute to IT knowledge-sharing by documenting and reviewing standard operating procedures. 

 

Requirements: 

  • 5+ years of experience in IT Technical Support or Engineering. 
  • Proficiency in user onboarding/offboarding in fast-paced environments. 
  • Interest in developing skills in IT networks management. 
  • Understanding of IT infrastructure and security principles. 
  • Excellent communication and interpersonal skills, with the ability to guide a youthful workforce. 
  • Proficient in English; Dutch proficiency is a plus. 
  • Ability to work independently and collaboratively. 
  • Willingness to travel nationally and potentially internationally. 

 

We offer 

  • A competitive salary and 8% holiday pay based on your annual salary 
  • 26 holidays based on full-time employment. 
  • Exchange of Public Holidays 
  • Participate in our Work in Club Programme  
  • Charity work one day per year  
  • Unlimited access to all our locations for all employees with fixed hours. 
  • At the Urban Gym Group, well-being is key, therefore, you and your family members have unlimited access to the services of our well-being partner OpenUp. 
  • 500 amazing colleagues who challenge themselves and each other 

About Urban Gym Group

A world leading fitness group

We’ve been pushing the boundaries of what we can do to empower our community to get the most out of themselves.

In doing so we create places in communities with a purpose, where people come to transform their lives from good to great.

We place our community left, right and centre in everything we do. By tailoring our future facing and innovative urban gym concepts to their specific needs, we offer them the care, the energy and the challenge they need to create an ever-healthier lifestyle.

Application proces

01

Let us know who you are

Send your resume and motivation letter to work@urbangymgroup.com. After assessing your application, we will contact you.
02

We meet

After a brief meeting online we plan a face to face meeting at one of our clubs or at HQ. When applying for an audition as trainer or performer, you will be invited for the next planned audition.
03

Culture fit

Fitting our culture is the most important part of the application proces. We believe character, ambitions and expectations are more important than skills. Together we find out if there is a mutual match and if we meet each others expectations.
04

A day in our club

Sometimes we skip step 4, but depending on the vacancy, we ask you to step in our club and experience real life a day in our club. This way you know for sure the UGG family suits you.
05

Conditions

We expect to offer you a contract within 10 working days after your application. The proposal will inform you on all primary and secondary conditions (including unlimited training at all of our labels!).

Apply now