Looking for an exciting opportunity to grow your customer service skills in the sports and fitness industry? Look no further! As a Customer Care Employee at Urban Gym Group, you will play a vital role in ensuring our members receive the best possible experience. With opportunities for development and growth within our company, you'll have the chance to advance your career while doing something you're passionate about.
32-40 hours • Amsterdam Silodam
As the first point of contact for our members, you’ll be responsible for providing exceptional customer service by answering their questions about memberships, our member management system, and other TrainMore-related inquiries.
Your key responsibilities will include:
A personality assessment is part of the hiring process.
Our HQ is located at the beautiful Silodam, close to Amsterdam Central Station.
We’ve been pushing the boundaries of what we can do to empower our community to get the most out of themselves.
In doing so we create places in communities with a purpose, where people come to transform their lives from good to great.
We place our community left, right and centre in everything we do. By tailoring our future facing and innovative urban gym concepts to their specific needs, we offer them the care, the energy and the challenge they need to create an ever-healthier lifestyle.