Club Manager

40 hours • Amsterdam

Your future

As a clubmanager you are responsible for all aspects of operations, facilities, employee and member satisfaction. You deliver high-end service with a sharp eye for detail and quality. As our clubmanager you are the one responsible to exceed the member expectation as well as to maximize our employee potential and performance.

Your tasks

Leading self and others
As a clubmanager you will create a cohesive and high-performance team and constantly strive for positive results and improvement. It is your responsibility for leading self and others on different levels and in different teams, such as our hosts and personal trainers. You are able to lead, assess and improve the strengths of each individual and recognize talent.    

Exceptional Service
You provide an exceptional level of service, the member always precedes and should be surprised by an even more extensive service than expected. You are able to connect with members on a regular basis and implement their needs on every level of service such as: fitness, personal training, hosting, hygiene and overall experience. 

Growth and target
You create an environment wherin the team perfoms on a high-end level and achieves the set monthly target. Your focus lays on retention and you implement strategies to keep the member satisfaction high.  

Administrational and analytical skills 
As a clubmanager you have an exceptional level of communications skills. You report accurately towards the board. You have the ability to analyze different situations and provide in a variety of different strategies to improve the operational excecution.  

Business to business knowledge
You have knowledge of the business to business market and know how to create long lasting partnerships that benefit the overall performance of Clubsportive. 

You

• You have at least 3-year experience as a senior manager in a high end fitnessclub or related industries; 
• You have a degree in hotelmanagement, business school, business administration or similar; 
• You have experience in the management of hospitality, operations and sales;
• You have stong communications and planning skills;
• You have experience in delivering 5 star quality service to members;  
• You are pro-active by heart with an exceptional eye for detail and service; 
• You are able to perform under pressure and always strive to deliver exceptional results; 
• You have the ability and willingness to work flexible hours including weekends, holidays and nights; 
• You have knowledge and insight in the Business to Business services.