Accounts Receivable Specialist

Amsterdam • 40 hours 

We are currently seeking a highly motivated and skilled accounts receivable specialist to join our team. As the primary point of contact for customer service and external collection agencies, you will play a crucial role in optimizing the collection process and ensuring the timely recovery of outstanding payments.   

Your responsibilities will include managing customer inquiries, initiating legal proceedings when necessary, processing settlements, generating collection batches, and maintaining accurate financial records. You should have a good understanding of financial concepts and possess the ability to collaborate effectively with the finance team. You should be able to independently run and improve reports related to outstanding amounts.  

Additionally, your strong communication skills, analytical abilities, and proactive nature will contribute to your success in handling complex financial complaints and collaborating with various departments.   

Your key responsibilities include: 

• Serving as the primary point of contact for customer service and external collection agency.  
• Optimizing the collection process and proactively sending reminders to our valued members and partner companies.  
• Preparing files for the initiation of legal proceedings when necessary.  
• Efficiently processing settlements from the collection agency.  
• Conducting weekly checks, generating collection batches, and managing refunds.  
• Making accurate financial entries in our comprehensive member records system.  
• Daily booking of payments in our streamlined membership administration system. 

 You:   

• Have strong communication skills in both Dutch (C1 level) and English, both spoken and written.  
• Are able to independently run and improve reports related to outstanding amounts.  
• Are able to handle complex financial complaints questions with precision.  
• Are positive and empathetic demeanor, displaying proactive initiative and taking ownership of assigned tasks.  
• Have strong attention to detail. 

We offer: 

• A competitive salary and 8% holiday pay based on your annual salary.    
• 26 holidays based on a full-time working week including time off on your birthday.  
• Free and unlimited access to professional coaching sessions, mindfulness sessions, webinars and master classes with coaches and psychologists.       
• Free sports in all our first-class clubs and studios for you and your partner.       
• One day a year of paid charity work of your choice.    
• Development through our in-house and external academy.   
• A challenging job with a young, entrepreneurial and fast-growing fitness community.   
• A weekly group class with a personal trainer.     
• A beautiful and attractive head office just 10 minutes walk from Amsterdam Central Station.   

*A personality assessment is part of the hiring process.